Privacy policy

1. Introduction

Data protection is a matter of confidence, and your confidence is very important to us. We respect both your privacy and your personality. For this reason, the protection of your personal data is a key concern for us. We are sending this privacy statement to help you understand what we can do with the personal data that you confide to us.

By providing us with your personal data, you signify your acceptance of our privacy statement and agree that we may collect, use and disclose your personal data as described in this privacy statement. If you do not accept this statement, please do not provide us with your contact details.

We may need to periodically update this privacy statement. We recommend that you check this page regularly to ensure you have read the most recent version.

Date of the most recent revision: 22.08.2023

2. Definition of personal data

Personal data is defined as all information which relates to an identified or identifiable person.

3. Collection of personal data

It is your choice whether to communicate personal data to us or not. We only collect personal data that you choose to transmit. In some cases, we can give you the choice to select whether you would like to receive information from us or trusted third parties (e.g. by choosing to register or not for our newsletter).

You can give us personal data if you contact us, by example, via the contact form.

By communicating personal data, you understand fully and clearly consent to the collection and processing of such personal data. We process these data in compliance with this privacy statement.

4. Use of personal data

We attach great importance to the protection of data. That is why we strictly observe the legal requirements of the federal data protection act for the collection, processing and use of your personal data.

We collect, store and process your data only to enable us to fulfill your orders (including any subsequent warranty services), or for our customer service, technical administration and internal marketing needs.

5. Disclosure of personal data

In order to provide you with our services, we may need to share some of your personal data with third-party providers. These providers can include Customer Relationship Management (CRM) systems, email dispatch services, phone call tracking tools, and other tools necessary for our operations. These third parties only have access to your data for the purpose of performing tasks on our behalf and are obligated not to disclose or use it for any other purposes.

6. Security

With us, your personal data are transmitted safely thanks to a coding system. For this, we use the SSL (Secure Socket Layer) coding system. Nobody can guarantee absolute protection.

However, we protect our website and our other systems by technical and organizational measures against loss, destruction, access, modification and dissemination of your data by unauthorized persons.

7. Use of cookies

In order to make the site more pleasant to use, we use cookies or beacons which may automatically store personal information.

We remind users that the data relating to their research and browsing can be processed by us for the purposes of ad targeting while specifically respecting your right to the protection of personal data. These data are then used notably for purposes related to advertising, statistical measurements, geo-targeted advertising or the analysis of the behavior of Internet users with the object of customizing the advertising which is addressed to them.

8. Public information on the means to control the tracks you leave on the Internet

We inform Internet users that recent versions of the major browsers allow you not only to oppose the registration of cookies but also to automatically delete the cookies installed during a browsing session regardless of their expected lifetime, thereby providing a better control of the tracks you leave on the Internet.

You can obtain information about how to manage cookies at the following address:

9. Google Analytics

The site uses Google Analytics, a service for the analysis of Internet sites provided by Google Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help us analyze the use of the site by its users. The data generated by cookies regarding your use of the website (including your IP address) will be transmitted to and stored by Google on servers that may be located abroad, including in a country with a lower level of data protection. Google will use this information for the purpose of evaluating your use of the site, to compile reports on the activity of the site and to provide other services relating to the activity of the site and to the use of the Internet. Google may communicate these data to third parties in the event of a legal obligation or when these third parties process these data for the account of Google, including the publisher of the site. Google will not crossmatch your IP address with any other data held by Google. You can disable the use of cookies by selecting the appropriate settings on your browser. You can also completely disable the use of Google Analytics by using the following complementary add-on: By using the site, you expressly consent to the processing of your personal data by Google under the conditions and for the purposes described here. Furthermore, you agree to the terms of use of Google.

10. Use of Facebook “like” buttons

Our Internet site uses social plugins (“plugins”) of the social network operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are also branded with a Facebook logo or by the wording “Facebook Social Plugin”.

If you open a page of our website containing such a plugin, your Internet browser then establishes a direct link with the servers of Facebook. The contents of the plugin are directly transmitted by Facebook to your Internet browser and are integrated into the web page by the latter.

Thanks to the integration of plugins, Facebook is informed that you have opened the relevant page of our website. If you are logged in to Facebook, it can attribute your visit to our site to your Facebook account. If you interact with the plugins, e.g. by clicking on the “Like” button or by entering a comment, the corresponding information is sent directly by your Internet browser to Facebook and stored at this location.

To know the objective and scope of the collection, processing and use of data by Facebook as well as your rights in this area and the possibilities of setting your parameters to protect your privacy, please consult the information provided by Facebook concerning data protection.

If you do not want Facebook to collect data about you while you visit our website, you must log out of Facebook before opening our web site.

Even when you are not logged in to Facebook, data are sent to Facebook by websites containing active elements of Facebook. Each time that the website is visited, Facebook installs a cookie that is valid two years and which contains a tag. Given that your Internet browser sends the cookie without asking you at every link with a Facebook server, Facebook can in principle establish a profile indicating the web pages visited by the user corresponding to the tag. It is therefore quite possible to later match this tag with a specific person – e.g. if you subsequently log in to Facebook.

If you do not want Facebook to collect data about you via these cookies, you can activate the function “block third party cookies” in the settings of your Internet browser. In this case, the Internet browser does not send cookies to the server when third party content is integrated on the site. With this configuration, however, it is possible that some other interactive features – in addition to the “Like” button – no longer function properly.

11. Right of access and rectification

In compliance with the federal law on data protection, you have a right of access, opposition and rectification of personal data concerning you.

Accordingly, you have the right to demand that any inexact, incomplete, misleading or out-of-date information about you be rectified, completed, clarified, updated or deleted.
You may exercise this right at the following address: [email protected] or via the site.

12. Legal basis

The present privacy statement is exclusively based on the federal data protection act (LPD).

13. Contact / Customer service

For any information, you can send us your request directly via the contact page.

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